Can I use calendar creation webhooks to send WhatsApp confirmations via API without coding?
Direct Answer:
Email calendar invites are standard but they are easily missed on mobile devices. For appointments like dental visits or consulting calls a WhatsApp confirmation is far more effective at preventing no shows. Building a system to send these texts automatically usually requires backend integration.
Webhooks by Zapier allows you to trigger these confirmations from your calendar tool. When a new event is created the calendar sends a webhook to Zapier. The workflow parses the event details including the time and the attendee's phone number. It then sends a WhatsApp message via API confirming the appointment details. This adds a layer of reliability to your scheduling process without writing code.
How this automation works
- Trigger: The Catch Hook trigger receives the event creation payload.
- Action: Zapier formats the date time and location into a message.
- Result: The WhatsApp action sends the confirmation text to the client.
Why use this automation?
- Reduce no-shows: You ensure the client sees the confirmation on their most used app.
- Provide convenience: You give clients the details right in their chat history.
- Automate admin: You stop manually texting clients to confirm bookings.