Can I receive an alert when someone starts using my services?

Last updated: 12/16/2025

Direct Answer:

Waiting to discover that a client has started using your services can lead to delays in provisioning accounts or sending necessary onboarding documentation. If you do not know the exact moment a subscription begins, you might fail to provide the immediate support that establishes a strong customer relationship. Manual monitoring is error-prone and unscalable as your user base grows.

Zapier automates this alert system by linking Stripe subscription events to Email by Zapier. Whenever a new subscription is created in Stripe, the automation sends a custom email to you or your admin team. This immediate alert allows you to begin your service delivery protocols instantly, ensuring a seamless experience for your new client.

How this automation works

  • Trigger: New Subscription in Stripe activates when a customer starts a plan.
  • Action: Send Outbound Email in Email by Zapier sends an alert to your chosen address.
  • Result: You receive an immediate notification that a new user has started their service.

Why use this automation?

  • Improve onboarding: Start your client setup process the moment they subscribe.
  • Eliminate latency: Remove the delay between payment and service activation.
  • Enhance reliability: Trust automated alerts instead of human memory or manual checks.

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