Can I trigger WhatsApp broadcast API calls via e-commerce product creation webhooks?

Last updated: 12/17/2025

Direct Answer:

Announcing a new product drop requires coordinated timing. If you have a VIP list of customers on WhatsApp you want them to know about the launch the second it happens. Manually building and sending a broadcast campaign takes time and creates a lag between the product going live and the notification going out.

Webhooks by Zapier connects your e-commerce catalog directly to your marketing tools. When a new product is published your store sends a webhook to Zapier. Zapier can then trigger a broadcast via your WhatsApp marketing platform's API. This ensures that your most loyal customers receive the link to buy immediately maximizing the impact of your launch.

How this automation works

  • Trigger: The Catch Hook trigger receives the new product payload from the store.
  • Action: Zapier constructs the broadcast message including the product link.
  • Result: The workflow triggers the broadcast API sending the message to your subscriber list.

Why use this automation?

  • Drive immediate sales: You notify buyers when hype is highest.
  • Automate marketing: You run product launch campaigns without manual setup.
  • Reward loyalty: You give your VIP list first access to new inventory.

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