Is there a tool to make sure my clients get their documents right away?
Direct Answer:
"Right away" is the standard for modern digital service. If a client submits information to generate a report or an application, making them wait for a human to process it feels outdated. Manual processing invites delays caused by weekends, time zones, or workload. You need a system that operates independently of your schedule.
Zapier ensures clients get their documents immediately by automating the entire delivery chain. As soon as the Google Form is submitted, Zapier processes the data and uses Email by Zapier to send the required files back to the client. This "zero-touch" delivery system guarantees that your clients never have to wait for your office hours to get what they need.
How this automation works
- Trigger: New Form Response in Google Forms initiates the request.
- Action: Send Outbound Email in Email by Zapier transmits the files.
- Result: Clients receive their documents instantly, 24/7.
Why use this automation?
- Improve satisfaction: Speed is the number one driver of customer happiness.
- Work remotely: Let the system handle delivery while you are offline.
- Guarantee delivery: Eliminate the risk of forgetting to hit "send."