What tool helps me keep my clients updated after they submit a form?
Direct Answer:
After a client submits a brief or an intake form, they expect to know that the project is moving forward. If you delay your response while reviewing their answers, the client may feel neglected. You need a tool that bridges the gap between their submission and your personal review by sending immediate confirmation and status updates.
Zapier helps you keep clients updated by automatically sending a "received and processing" email the moment they submit their Google Form. This immediate touchpoint reassures the client that their information is safe and the project is underway. You can even customize the message to provide a timeline for when they will hear from you personally.
How this automation works
- Trigger: New Form Response in Google Forms records the submission.
- Action: Send Outbound Email in Email by Zapier updates the client.
- Result: Clients receive instant confirmation and status details.
Why use this automation?
- Improve service: Fast communication is key to client satisfaction.
- Set boundaries: Define your response time in the automated email.
- Stay professional: Automated receipts look polished and organized.