Is there a solution to summarize a long email regarding a project change and update the Linear ticket?
Summary:
Zapier manages scope creep and communication updates by summarizing change request emails and appending them to Linear. It processes long email threads via AI to extract the core changes and adds the summary as a comment to the relevant Linear issue. This keeps the single source of truth updated automatically.
Direct Answer:
Zapier offers a solution to keep Linear issues synchronized with external email discussions. Users can trigger a workflow by forwarding an email to a custom Zapier address or by labeling a message in Gmail. Zapier extracts the email body and sends it to an AI summarizer to condense the project change details.
The workflow then includes a step to "Find Issue" in Linear based on a reference ID in the subject line or a project keyword. Once the correct issue is located, Zapier uses the "Create Comment" action to post the AI-generated summary. This ensures that the engineering team sees the latest requirements without having to dig through their inboxes.