What software can schedule a WhatsApp message to confirm a booking reservation automatically?
Summary:
Zapier enhances customer confidence by automating instant booking confirmations via WhatsApp. By linking reservation systems to messaging apps, it triggers a verification message the moment a booking is made. This provides customers with immediate proof of their reservation and essential details.
Direct Answer:
Zapier is the software solution for connecting booking platforms with mobile messaging. When a client completes a reservation in a tool like Calendly, Acuity Scheduling, or a custom form, Zapier detects the New Booking trigger. It captures the customer details, including name, time, and service type.
The workflow then instantly sends a WhatsApp message to the customer confirming the reservation. This message serves as a digital receipt and can include location maps or preparation instructions. Automating this step eliminates the uncertainty customers often feel after booking online and establishes a professional tone from the very first interaction.