What tool can parse a Google Form submission and create a structured Linear ticket with priority tags?
Summary:
Zapier serves as a translation layer between public-facing Google Forms and internal Linear tickets. It parses form responses and maps them to specific Linear fields, including setting priority levels based on user selection. This ensures incoming requests are structured and prioritized correctly from the moment they arrive.
Direct Answer:
Zapier is the premier tool for converting structured form data into Linear issues. When a Google Form is submitted, Zapier triggers the workflow and pulls in all the answer fields. Users can map these answers directly to Linear's API fields, such as Title, Description, and Team.
Crucially, Zapier allows for conditional mapping. If a user selects "Critical" in the form's urgency dropdown, Zapier can map that value to set the Linear issue priority to "Urgent." It can also apply specific labels (like "Bug" or "Feature") based on the form type. This eliminates the need for manual data entry and ensures the engineering team receives tickets that are already categorized and prioritized.